Time services process xnptd monopolize CPU 0 in kernel mode.
1018 words
5 minutes
Time services process xnptd monopolize CPU 0 in kernel mode.
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System crash dump analysis report
=================================
Symptom
-------
System behaved as partial hang, no response on telnet/login.
TOC dump be taken for root cause finding.
Root Cause
----------
Time services process xnptd monopolize CPU 0 in kernel mode.
Action Plan
-----------
Please install NTP timeservices patch PHNE_27223.
Detail Analysis
---------------
=======================
= General Information =
=======================
Dump time Tue Jan 13 15:51:00 2004 UTC-8
System has been up 130 days, 1 hour, 56 minutes.
System Name : HP-UX
Node Name : localhost
Model : 9000/800/N4000-55
HP-UX version : B.11.00 (64-bit Kernel)
Number of CPU's : 4
Disabled CPU's : 0
CPU type : PCXW+ (550 Mhz)
CPU Architecture : PA-RISC 2.0
Load average : 18.50 18.44 18.08
================
= Crash Events =
================
Crash event 0 was a TOC !
This seems to be a user initiated TOC !
Stack Trace for crash event 0
=============================
============== EVENT ============================
= Event #0 is TOC on CPU #0
= p crash_event_t 0x22000
= p rpb_t 0x7edb58
= Using pc from pim.wide.rp_pcoq_head_hi = 0x24a080
============== EVENT ============================
SR5=0x00435c00
SP RP Return Name
0x400003ffffff1200 0x0024a080 soo_select2+0x360
0x400003ffffff1180 0x0013a7ac soo_select+0x14
0x400003ffffff1130 0x0010680c select+0xec
0x400003ffffff0dc0 0x00154940 syscall+0x608
0x400003ffffff0c70 0x00035944 syscallinit+0x54c
Stack Traces for other processors
=================================
Processor #1
============== EVENT ============================
= Event #1 is TOC on CPU #1
= p crash_event_t 0x22030
= p rpb_t 0xf4b370
= Using pc from pim.wide.rp_pcoq_head_hi = 0x127af0
============== EVENT ============================
SR4=0x00000000
SP RP Return Name
0x000000000d9d42b0 0x00127af0 idle+0x10b0
0x000000000d9d4050 0x0012a1f4 swidle+0x20
Processor #2
============== EVENT ============================
= Event #3 is TOC on CPU #2
= p crash_event_t 0x22090
= p rpb_t 0xf4ba50
= Using pc from pim.wide.rp_pcoq_head_hi = 0x127a88
============== EVENT ============================
SR4=0x00000000
SP RP Return Name
0x000000000d9d72b0 0x00127a88 idle+0x1048
0x000000000d9d7050 0x0012a1f4 swidle+0x20
Processor #3
============== EVENT ============================
= Event #2 is TOC on CPU #3
= p crash_event_t 0x22060
= p rpb_t 0xf4c130
= Using pc from pim.wide.rp_pcoq_head_hi = 0x1277a4
============== EVENT ============================
SR4=0x00000000
SP RP Return Name
0x000000000d9da2b0 0x001277a4 idle+0xd64
0x000000000d9da050 0x0012a1f4 swidle+0x20
==================
= Memory Globals =
==================
Physical Memory = 1048576 pages (4.00 GB)
Free Memory = 759474 pages (2.90 GB)
Average Free Memory = 759196 pages (2.90 GB)
gpgslim = 3072 pages (12.00 MB)
lotsfree = 16384 pages (64.00 MB)
desfree = 3072 pages (12.00 MB)
minfree = 1280 pages (5.00 MB)
========================
= Buffer Cache Globals =
========================
dbc_max_pct = 20 %
dbc_min_pct = 5 %
dbc current pct = 5.7 %
bufpages = 60000 pages (234.38 MB)
Number of buf headers = 43113
fixed_size_cache = 1
dbc_parolemem = 0
dbc_stealavg = 0
dbc_ceiling = 60000 pages (234.38 MB)
dbc_nbuf = 30000
dbc_bufpages = 60000 pages (234.38 MB)
dbc_vhandcredit = 17757555
orignbuf = 30000
origbufpages = 60000 pages (234.38 MB)
====================
= Swap Information =
====================
swapinfo -mt emulation
======================
Mb Mb Mb PCT START/ Mb
TYPE AVAIL USED FREE USED LIMIT RESERVE PRI NAME
dev 1024 0 1024 0% 0 - 1 LVM vg00/lv2
reserve - 430 -430
memory 3119 461 2658 15%
total 4143 891 3252 22% - 0 -
======================
= Network Interfaces =
======================
Name PPA Driver Interface Mac States IP
Name Description Address Link IP Address
--------------------------------------------------------------------------------
lan0 0 btlan3 100BT PCI Built-in 0x001083ff2bc6 UP UP 172.18.41.187
lan2 2 btlan5 100BT PCI Add-on 0x00306e05fc84 UP DOWN 0.0.0.0
lan3 3 btlan6 100BT PCI 0x0060b07a321b UP UP 192.6.1.1
If you want more information, you can use : "lanshow -f"
====================
= IOVA Usage Check =
====================
98% of IOVA still available/free.
=======================================
= Crash Event / Processor Information =
=======================================
Number of processors = 4
s
t
a spin reg eiem/spl eirr ipsw
evt cpu t type dpth src cr15 cr23 cr22
--- --- - ----- ---- --- ---------------- ---------------- ----------------
0 0 E TOC 0 rpb fffffff0ffffffff 0000000000000080 0804001f WCRQPDI
1 1 E TOC 0 rpb fffffff0ffffffff 0000000000000400 0804fe1f WCRQPDI
2 3 E TOC 0 rpb fffffff0ffffffff 0000000000000000 0804fc1f WCRQPDI
3 2 E TOC 0 rpb fffffff0ffffffff 0000000000000000 0804fc1f WCRQPDI
=================
= Load Averages =
=================
avenrun
=======
18.50 18.44 18.08
real_run
========
74.003543 73.742716 72.250179
pwrun ("fast" io wait)
======================
0.000002 0.019487 0.070459
mp_avenrun
==========
cpu0 : 73.998070 73.668383 72.131284 <--- hevay loaded
cpu1 : 0.000016 0.053023 0.115007
cpu2 : 0.002812 0.020418 0.033760
cpu3 : 0.002647 0.020379 0.040586
Running Threads (TSRUNPROC) and idle Processors
===============================================
TICKS TICKS I TICKS
SINCE SINCE C SINCE NREADY
TID PID PPID RUN IDLE PRI SPU STATE S MIGR FR LO AL COMMAND
------- ----- ----- ---------- ---------- --- --- ----- - --------- -- -- -- -------
20955 20031 1 34076060 34076060 120 0 SYS N 34076060 0 86 0 xntpd
0 1 IDLE N 310 0 0 0
0 2 IDLE N 112 0 0 0
0 3 IDLE N 212 0 0 0
JAGae26628
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